Preventative Maintenance

French Company provides preventative maintenance for shopping carts, grocery cart fleets, rolling stock and material handling equipment for Fortune 100/500 companies. We offer a wide range of service programs for grocers, commercial businesses and Repairing carts saves on replacement costsspecialty retailers.

For information about our Preventative Maintenance Service Programs, please call us at 800.321.8875 or click here to contact a Preventative Maintenance Service Program Specialist.

By choosing the right preventative maintenance (PM) program, retailers can significantly increase the service life of shopping carts, u-boats, rolling ladders, manual pallet jacks, rolling stock and material handling equipment to substantially diminish replacement costs.  Preventative maintenance reduces the liklihood of injuries. French Company has been the nation's leading provider of shopping cart and material handling equipment preventative maintenance services for decades.

Our courteous field specialists work on-site at our clients' retail store locations. They do not interfere with store customers or employees while repairing and cleaning shopping carts and rolling stock equipment. 

Preventative maintenance work is often scheduled during off-hours to accommodate our clients.  Our service programs are configured, implemented, and scheduled to ensure that material handling equipment and cart fleets are inspected, cleaned, repaired, lubricated, and fixed regularly.

Our staff tests shopping carts to make sure they are working properly and measures their performance. If carts are squeaking or functioning inadequately, they make adjustments by installing new wheels and casters, aligning baskets, lubricating wheels, replacing handles and other parts. Our technicians are equipped with replacement shopping cart handles, seats, trays, gates, casters, wheels and seat belts for all the major manufacturers of shopping carts such as Tote Cart , Technibilt, United Steel & Wire, Precision Wire, Unarco, Rehrig, VersaCart Systems, In Store Products, and Cari-all.

Our programs place a significant emphasis on shopping cart safety, especially for children. Preventing falls from shopping carts is important. To help our clients manage this risk, we inspect all carts to make sure they have working safety restraint devices, are aligned properly, have working and safe components, and that all weld joints are safe and secure.  Our preventative maintenance programs help keep shopping carts safe and secure.

An effective equipment service program not only reduces liability and cost, but creates a safer environment for your employees and customers. Preventative maintenance keeps rolling stock equipment functioning properly and reduces the likelihood of injuries and potential liability. Whether meeting the voluntary shopping cart ASTM F2372-04 safety standard or ensuring your rolling ladders are compliant with OSHA requirements, French Company’s PM programs will help keep your customers and employees safe. 

Our personnel take good care of retail equipment and facilities when servicing and fixing shopping carts, stock trucks, bakery racks, material handling equipment, meat racks, flexible conveyors, overhead conveyors, flat bed trucks, two wheel dollies, electric wheelchairs, cart corrals, floor scrubbers and other retail equipment. 

French Company's preventative maintenance programs ensure that retail equipment and facilities are in satisfactory operating condition. We provide regularly scheduled, documented inspection services and perform this work in a systematic manner. When we detect recurring problems in equipment, we notify our clients so that the equipment or facility failures can be corrected.  We perform quality warranty and non-warranty work. Our contracts can also include sidewalk cleaning.

French Company's "T4 Equipment Solutions" program goes beyond simple scheduled preventative maintenance; it eliminates the hassels of sourcing equipment and implements a full safety program complete with in-store training to employees. This program ensures that all equipment and training is compliant with ASTM F2372 -04 and OSHA requirements, helping to keep both customers and employees safe.

Scheduled preventative maintenance (PM) is the key to extending the service life of any piece of equipment. Through T4, all locations receive a minimum of two regularly scheduled preventative maintenance visits per year. During these visits, all equipment in the program will be inspected and serviced at no cost to the retailer. In addition, an allowance is given for on-call emergency visits to cover service needs between PM's.

"On Call" services are also available. We generally do not charge our clients for "trip charges" or "mileage fees".  

Preventative maintenance is important to multi-store operators for many reasons, including:

  • Enhanced employee and customer safety
  • Extended service life for shopping carts, rolling stock and material handling equipment
  • Improved child and food safety
  • Improved customer perceptions - working, clean shopping carts make a good impression
  • Lowered cost of ownership for retail store equipment
  • Prevention of liability claims
  • Substantial replacement cost savings

For more information about our Retail Equipment, Material Handling Equipment, Rolling Stock Equipment and Shopping Cart Preventative Maintenance Service Programs, please call us at 800.321.8875 or click here to contact a Preventative Maintenance Service Program Specialist